Emergency Plumbing and HVAC Repair Updates

The following is a list of repairs that are considered necessary and urgent as per Governor Wolf’s order for essential business.

This list is complied from Pennsylvania Plumbing Heating Cooling Contractor Association, the City Of Philadelphia and the PA Department of Health. It is not meant to be complete only as an informative guide. Only the property owner has the right to determine what they consider to be an urgent matter.

Plumbing Emergencies:

  • Plumbing leak repair for water lines, faucets, toilets, water heater and the like.
  • Water heater replacement
  • Clog drain line for fixture (for example a bathtub)
  • Main sewer drain is backed up and overflowing in basement at floor drain
  • No water pressure in building for bathing, cleaning or cooking
  • Testing, maintenance, certification and repair of backflow preventer
  • Permits maybe required for these repairs but can be filed up to 3-days after work is completed.

Heating and Air Conditioning Emergencies:

  • Heater Repair or Replacement (Furnace, Boiler, Heat Pump)
  • Air Conditioner Repair or Replacement (Includes Heat Pump)
  • Indoor Air Quality or Filter System repair or installation
  • Humidifier not working properly
  • Testing, maintenance, certification and repair of air purifier system
  • Permits maybe required for these repairs but can be filed up to 3-days after work is completed.

We are following Covid-19 protocol from the CDC and PA Department of Health Guidelines as follows:

As we all know or should know the President recently proclaimed a national state of emergency because of the coronavirus. Since this virus is highly contagious, we want to assure our employees that we will do our best to protect your health and safety while at work. For this reason, we have decided to implement the following policy using 10% sodium hypochlorite until further notice as a means for disinfectant or sanitation:
• The cabs and door handle of each work vehicle shall be sanitized daily, at the start of the day, after each service call, and at the end of the workday.
• Disposable nitrile gloves shall be worn for duration of all service calls and while at customer’s property.
• A trash bag or bin shall be placed in the passenger area for disposal of all trash and other items utilized on service calls and will be emptied daily.
• The cabs of all vehicles shall be cleaned and organized daily.
• Hand soap: Your best defense… NOT hand sanitizer

  • After each service call or task, you wash your hands for 30 sec. Use outside hose bibs for a water source if a regular faucet is not available.
  • After breaks, meals, and restrooms visits you wash your hands for 30 sec.
  • Avoid touching you mouth, eyes, and nose always.
  • Minimize employee contact.
  • Using separate work vehicles as much as possible.
  • Assigning separate tasks as much as possible.
  • Eliminating / minimizing the shaking of hands and physical contact.
  • We recommend that employee bring their own lunch to minimize entering restaurants, but if you must get something to eat, go to a drive thru by your work site.
  • “Remember A&W Root Beer”. (A) is for acid and (W) is for water. So always add chlorine or any other acid to water, NOT the other way around. Remember to use you long rubber gloves and safety goggles before making and applying solutions. Don’t be in a rush and remember slow and steady wins the race.
  • Use rubber gloves and safety goggles
  • Make sure affected area is clean by washing and drying before applying any solutions.
  • Fill the spray bottle with clean potable water to the 24-ounce mark, leave the sprayer off.
  • With a suction bulb, safely remove the required dosage out of the chlorine bottle and then close the chlorine bottle.
  • Carefully inject the dosage into the water bottle. Put the spray handle on tight, close the nozzle, and gently shake to mix the solution for approximately 30 seconds.
  • Lightly spray affected areas and allow to air dry for 3 minutes, this is the contact time, then with another water bottle with pure water, spray and wipe down.
  • For a dosage of sanitation, we will do the following daily:
  • 24oz spray bottle which will be marked with the following, (“CL-200 ppm”) for chlorine sanitation, date and time .
  • 200 ppm dosage will be made daily at 10 % sodium hypochlorite and disposed at the end of the day or beginning of the next day.
  • Dosage is 1.5 ml of chlorine to 24 ounces of water or .1875 gallons of water.
  • To Dilute mix remainder of solution into a filled 5-gallon bucket of potable water and dispose down drain.
  • Hand washing procedure:
  • First wet hands with regular water, then use regular hand soap and lather for 30 sec without water, then rinse with regular water, and dry on a clean rag or towel. It’s important to lather top and bottom of hands, exposed forearms and elbows, and in-between fingers as well.
  • Hand Sanitizer: Should be a last resort when you are unable to wash your hands. Min. 60% alcohol to be effective.
  • Sanitation is another word for cleaning. Both words have the same meaning; removing visible contamination and debris and dramatically lowering the number of germs on the surface.
  • Disinfection is the destruction of viruses, bacteria, and fungi on surfaces that have come in contact with a client’s skin. Proper disinfection leaves a surface highly unlikely to transmit infection or cause disease. Disinfection is only for non-living surfaces because disinfectants are damaging to living skin and may lead to irritation or allergic reactions.

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